Returns Policy for GROmagic Bags

Thank you for choosing GROmagic Bags. We want to ensure that you are completely satisfied with your purchase. To facilitate a smooth returns process, we have established the following returns policy:

Eligibility

• GROmagic Bags accepts returns within 30 days of the purchase date.
• To qualify for a return, the item must be unused, in its original condition, and in the original packaging.

Refund Process

• Upon receipt of the returned item, we will issue a refund to the original payment method.
• Please note that shipping and handling fees are non-refundable.

Exchanges

• If you wish to exchange your item, please contact our customer service team within the 30-day return window.

Holiday Season Extension

• For orders placed between November 15th and December 25th, we are extending our return policy until January 10th to accommodate the holiday season.

Refund Denial

• GROmagic Bags reserves the right to deny a refund if the merchandise does not meet the return policy requirements.

We hope this policy provides clarity and reassurance regarding the returns process. If you have any further questions or require assistance, please do not hesitate to contact our customer service team.

Thank you for your understanding and cooperation.

Sincerely,
GROmagic Team